Managoat is the hosted Fountain. Fountain is the open-source engine, and its name is on the CLI, the API, the SDK and this manual. Everything here applies to Managoat unless a page says it is for a self-hosted server.
Troubleshooting
Start from the symptom you can see. Each page names the symptom, says what causes it, and says what to run.
Architecture tells you which component owns a symptom. These pages are the action level. They say what to run, and what the output means. Where the two deploy paths differ, both commands appear.
By symptom
| You see | Read |
|---|---|
A conversation sits in running with no output, or it went failed. |
A conversation is stuck or failed |
| A sandbox fails to start while the rest of the system is healthy. | Sandbox errors |
| A turn fails and says your organization disabled subscription access. | Which credential claude uses |
| Pods restart, or they sit NotReady. | Pods restart or never go ready |
| Registration completes, but nobody gets past "check your email". | Nobody can log in |
| Fountain rate-limits everyone at once. | Nobody can log in |
| A rollout never completes. | Upgrade an instance |
| You need a restore. | Back up and restore |
Problems on the client side
Sometimes the failure is in the thing that drives Fountain, and not in Fountain. Each client's own page carries its failure modes.
fountain acp, the adapter that editors and chat surfaces spawn.- Editors.
- OpenClaw.
- OpenBot.
- Buzz.
A workstation that will not start
A problem with a local development checkout belongs in Setup, and not here.